Voxira for taxi dispatch centres

Help passengers be ready when their taxi arrives.

Turn a dispatch status change into a clear automated phone call. Voxira can tell a passenger that their taxi is almost there without asking a dispatcher or driver to make another manual call.

Discuss this use case Explore integrations

Why voice alerts

Fewer missed pickups, without more work for dispatchers.

Passengers do not always notice an app notification or text message. A spoken call is difficult to overlook and works for customers who do not use a smartphone. Trigger the call from your dispatch software when a driver is close to the pickup point.

Give passengers a timely heads-up

Place the call at the moment your dispatch workflow reports that the vehicle is two minutes away.

Keep drivers moving

Reduce time spent waiting at the curb or calling passengers from the vehicle.

Use dynamic journey information

Pass the passenger name, estimated arrival time or booking reference into a reusable callflow.

Support different languages

Choose text-to-speech language and voice settings that suit the passenger and the service area.

How it works

From an event in your system to a clear telephone call.

01
Receive the dispatch event
Your taxi platform, automation workflow or custom application sends the booking and arrival data to Voxira.
02
Build the spoken update
A reusable callflow combines your wording with dynamic details such as the estimated arrival time.
03
Call and review the outcome
Voxira places the call and records the result so your workflow can see what happened.

Relevant integrations

Connect the tools already in your workflow.

Connect a dispatch platform through workflow automation or call the REST API directly from your own booking software.

Using another platform? Any system that can make an authenticated HTTPS request can trigger Voxira through the documented REST API. Read the API documentation →

Frequently asked questions

Can Voxira call passengers automatically when a taxi is nearby?

Yes. Your dispatch or automation system can trigger a Voxira call when the vehicle reaches the status or estimated arrival time you choose.

Can the taxi arrival message include live booking details?

Yes. Your integration can pass dynamic values such as a passenger name, booking reference or estimated arrival time into the callflow.

Does a passenger need to install an app?

No. Voxira places a normal telephone call, so the passenger only needs a reachable phone number.

Explore more Voxira use cases

Doctor appointment reminders

Remind patients about upcoming appointments with an accessible automated telephone call.

Read use case →

After-hours IT phone alerts

Turn critical monitoring events into telephone calls that reach the engineer on call outside office hours.